Groups - Links Memo

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Here are some articles and examples expanding upon how we mostly work in groups.

The State of the Cubicle

Covering factors that create a fluid workspace, two of them are:

Adaptability for teams: Steelcase researchers use the term “huddling around content” to convey the idea that teams typically meet for very specific purposes and may need access to tools (large computer monitors, whiteboards, etc.) that allow them to share content as a group.

Adaptability for the “twos and threes”: The largest percentage of interaction happens in groups of only two or three persons. Does the layout of individual cubicles or groups of cubicles support and also encourage that interaction?

Google: Ten Golden Rules

Pack them in. Almost every project at Google is a team project, and teams have to communicate. The best way to make communication easy is to put team members within a few feet of each other. The result is that virtually everyone at Google shares an office. This way, when a programmer needs to confer with a colleague, there is immediate access: no telephone tag, no e-mail delay, no waiting for a reply. Of course, there are many conference rooms that people can use for detailed discussion so that they don’t disturb their office mates. Even the CEO shared an office at Google for several months after he arrived. Sitting next to a knowledgeable employee was an incredibly effective educational experience.
Make coordination easy. Because all members of a team are within a few feet of one another, it is relatively easy to coordinate projects. In addition to physical proximity, each Googler e-mails a snippet once a week to his work group describing what he has done in the last week. This gives everyone an easy way to track what everyone else is up to, making it much easier to monitor progress and synchronize work flow.

Other good tips in the article include communicate effectively, encourage creativity, and data drive decisions.

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Where the Cubicle is Dead

A NY Times article covering Apple’s redesign in the early 90s.

Instead of open cubicles, the building is defined by clusters of private offices for teams of 10 to 12 workers. Apple’s planners tried to provide for individual team identities by creating numerous common areas planned and furnished by the teams themselves. In typical Apple-speak, the areas are called U.D.A.’s, or “user definable areas.” They can function as places for meeting, eating — or even, in the round-the-clock world of Silicon Valley, sleeping.

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